SlimJaro Australia: Customer Service Reviews

SlimJaro Australia: Customer Service Reviews

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What customers are saying

Negative feedback (most common)

From Trustpilot and other consumer forums, many customers express frustration. Key complaints include:

  1. Refund / Money-Back Guarantee Problems

    • Users say they tried returning the product within the “60-day guarantee” period but their refunds were delayed or never processed. 

    • Some report needing to email many times, sometimes weeks or months, and getting only generic apologies or automated responses. 

  2. Poor/Unresponsive Customer Support

    • People mention emails that go unanswered, or email addresses that “invalid.” 

    • Phone numbers listed not working or being difficult to connect with. 

  3. Product Doesn’t Match Advertising / Low or No Results

    • Many say the product “does nothing,” doesn’t meet advertised effects. 

    • Label/ingredient mismatch complaints: some users claim the ingredients listed on ads/videos do not match what is on the label of what they received. 

  4. Order / Shipping Problems

    • Delays, non-receipt of packages. 

    • Tracking or status updates missing.

    • Some say the product was shipped by a third party (BuyGoods) rather than directly, creating confusion. Misleading Pricing / Billing Issues

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    • Complaints about extra charges, unclear costs, or feeling misled by promotional pricing. 

    • Unclear about whether repeated/bundle purchases or “offers” auto renew or not. 

  6. Health / Side Effects

    • Some users report feeling unwell after taking the product (e.g. “got sick”), though customer service allegedly not helpful or dismissive about it.

Positive or neutral feedback

Less common, but some users report:

  • Prompt shipping or delivery for some orders.

  • The advertised “60-day guarantee” being honored in a few cases.

  • Some people say support did eventually respond to queries regarding refunds or product issues (though this is not the majority).

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Overall rating / Trustpilot score

  • On Trustpilot, SlimJaro’s overall TrustScore is very low: ~ 1.5 / 5 based on ~45-46 reviews globally. 

  • Among these, ~94% are 1-star reviews. Very high negative proportion.

⚖️ Final Verdict

SlimJaro does not appear trustworthy for Australian consumers.

  • The majority of independent reviews are negative, citing customer service failures, refund issues, and questionable product effectiveness.

  • The product relies heavily on marketing hype rather than credible scientific evidence.

  • Purchasing SlimJaro from Australia involves risk of wasted money, poor support, and potential hidden costs.